Our Guarantee

We stand behind our work with clear commitments, transparent pricing, and a satisfaction guarantee. No hidden fees. No surprises. Just honest, professional service.

Our Money-Back Guarantee

If we determine your case doesn't qualify for expungement after we review Iowa court filings, we'll refund your payment in full—no questions asked. However, if you provide us with inaccurate information, we will not refund your payment.

How Our Guarantee Works

We've designed a process that protects you every step of the way

1️⃣ Free Eligibility Quiz First

Before you pay anything, our intelligent quiz analyzes your case to determine likely eligibility. This catches most ineligible cases before you spend a dollar.

2️⃣ Honest Initial Assessment

Based on your quiz responses, we will determine eligibility. Please contact us if you are confused about the answers to some of these questions and our pictographs are not helpful. We will assist you in locating answers to the eligibility questions if you need it.

3️⃣ Detailed Record Review

After you hire us, we review your official court records to confirm you meet eligibility requirements. If there are problems, we will contact you immediately and will refund your payment in full if our review shows that you are not eligible. Please ensure you only provide accurate answers to our questions.

4️⃣ Full Refund if Ineligible

If your records show you don't qualify (wrong case type, timing issues, specific disqualifying factors), we'll immediately refund your full payment. We never keep money for cases we can't complete.

Why we can offer this guarantee: Our detailed eligibility quiz is highly accurate. In most cases, if you pass the quiz and we take your case, you'll qualify. The rare exceptions—when records reveal unexpected details—trigger our full refund.

What We Guarantee to Every Client

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Transparent Pricing

You'll know the exact cost upfront—flat fee, all-inclusive. No hourly billing. No surprise charges. What we quote is what you pay.

Honest Assessment

We'll never take your money if we don't think we can help you. If you don't qualify, we tell you—even if it means losing a client.

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Quality Work

Every petition is prepared by Attorney Laurie Heron McCown and meets all Iowa court requirements. We do it right the first time.

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Prompt Service

We respond to emails promptly (usually same day), file cases quickly, and never let your case sit idle.

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Clear Communication

We explain everything in plain language, update you proactively, and answer your questions thoroughly.

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Personal Attention

You work with our experienced team who knows your case personally—not a call center or automated system.

Complete Pricing Transparency

Here's exactly what's included in our flat fee—no hidden costs

Service
Included
Free eligibility quiz & assessment
✓ Yes
Attorney consultation & case review
✓ Yes
Court record retrieval (when needed)
✓ Yes
Professional document preparation
✓ Yes
Court filing fees
✓ Yes
Service on prosecutor's office
✓ Yes
Case monitoring & status updates
✓ Yes
Hearing representation (if needed)
✓ Yes
Copy of final order
✓ Yes
Email support
✓ Yes
Your Total Cost
$450*

*Most cases. Some complex cases may cost more—we'll tell you the exact price before you hire us.

No Hidden Fees

Unlike many law firms, we never surprise you with unexpected charges

  • No consultation fees: We talk with you for free before you hire us
  • No hourly billing: You pay one flat fee regardless of time spent
  • No administrative fees: No "processing" or "handling" charges
  • Communication is included: We won't charge $50 for an email response
  • No hearing fees: If a hearing is needed, our attorney appears at no extra cost
  • No surprise court costs: All filing fees are included in your quoted price
  • No payment for failed cases: If we can't complete your case, you get a full refund

What You See Is What You Pay

The price we quote you at the beginning is the price you pay at the end. Period.

What We Can't Guarantee (But Pursue)

We're honest about what we control and what we don't

⚖️ Court Approval

We cannot guarantee the court will grant your expungement—that's the judge's decision, not ours. However, we prepare every petition to meet legal requirements and maximize your chances of success. We know what works in Iowa courts and use that knowledge in every case.

📅 Exact Timeline

We can't control how quickly courts process cases or how fast counties respond to record requests. Court schedules vary by county and season. We provide realistic timelines based on experience, but cannot guarantee specific completion dates.

🎯 What We Do Control

The quality of our legal work, the accuracy of our filings, our responsiveness to you, and our commitment to your case. We file correctly the first time, we respond promptly, and we advocate effectively for your expungement.

Our track record: The vast majority of eligible cases we file are approved. While we can't guarantee results, our experience and expertise give you the best possible chance of success.

Our Commitment to You

Beyond our guarantee, here's what you can always expect from us

🤝 Respectful Treatment

We treat every client with dignity and respect, without judgment. Your past is your business—our job is to help you move forward.

📞 Accessible Team

Real people answer your questions—not chatbots or automated systems. We're here when you need us.

🔒 Confidentiality

Your case is protected by attorney-client privilege. We safeguard your privacy and handle your information securely.

💡 Expert Guidance

We stay current on Iowa expungement law and bring our expertise to your case. You benefit from our experience with hundreds of expungements across all 99 Iowa counties.

✨ Professional Excellence

We take pride in our work. Every document is carefully prepared, every filing is accurate, and every case receives our full attention.

Your Satisfaction Matters

We measure success by client satisfaction, not just cases filed. If you're not happy with our service, we want to know about it and make it right.

"We're committed to earning your trust, delivering quality service, and helping you achieve a fresh start. That's our guarantee—backed by our reputation and your satisfaction."

— Attorney Laurie Heron McCown

Experience Our Guarantee Firsthand

Start with our free eligibility quiz—no payment required, no pressure

Check Your Eligibility Free →

✓ Takes less than 2 minutes • ✓ Instant results • ✓ No cost or obligation

Questions About Our Guarantee?

We're happy to discuss our commitments and answer any questions you have.

📞 Call 515-302-5316 Schedule Free Consultation